New InfoPass Policy in Atlanta
Starting September 4th

The Atlanta USCIS Field Office has just issued a new InfoPass/Walk-In policy. A huge thank you to our local USCIS liaison committee for this information.

The I-551 stamp is the “green card” stamp that shows someone has lawful status, but awaiting process on a new document. It’s often needed for renewing a driver’s license.  However, starting on September 4th, the Atlanta Field Office will no longer consider an expiring driver’s license to be an emergency for purposes of obtaining an I-551 stamp on a walkin basis.

USCIS states that in order to obtain an I-551 stamp, emergency advance parole, or other service to please do the following:

1. Try to schedule an InfoPass appointment first

2. If InfoPass is unavailable, emergencies will be decided on a case-by-case basis. Emergency walk-in appointments will only be taken until 12:30 on Monday, Tuesday, Thursday and Friday and until Noon on Wednesday

3. The emergency must be documented. A letter from an employer denoting possible termination, a signed letter from a physician are all good examples.  If your client is told no, but has documentation, they should ask for a supervisor or the duty officer.

Walk-Ins may be permitted in the following emergency circumstances:

  • Severe financial loss to company or person;
  • Emergency situations;
  • Humanitarian reasons;
  • Nonprofit organization whose request is in furtherance of the cultural and social interests of the United States;
  • Department of Defense or National Interest Situation (Note: The request must come from an official U.S. Government entity and state that the delay will be detrimental to the Government)
  • USCIS error; or
  • Compelling interest of USCIS.

Plan ahead – InfoPass appointments can take weeks to obtain!

-Tracie